Home > Service > FAQ

Q: Are you trading company or manufacturer ?

A: We are factory, we welcome customers to visit our factory


Q: How long is your delivery time?

A: Generally it is 7-15 days if the materials are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.


Q: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample for free charge but do not pay the cost of freight.


Q: What is your terms of payment ?

A: Payment<=10000USD, 100% in advance. Payment>=10000USD, 30% T/T in advance ,balance before shippment.

If you have another question about heating elements, pls feel free to contact us as below:

Contact Person: Boris Yu

Tel: 0086 13456528940

Email: benoheating@163.com

Skype ID: live:borisyuecn


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